Terms and Conditions

Voucher redemption terms and conditions

– Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.

– If your purchase exceeds the value of the gift voucher, balance must be paid by cash, debit or credit card.

– BKSolutions London Ltd reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher. The gift voucher remains our property.

– BKSolutions London Ltd can vary or replace these conditions from time to time (including to introduce new fees)